<aside> 💫 HubSpot keeps cropping up in different categories, and it’s got an add-on for customer service, too (Service Hub). If you’re looking for sales, marketing and customer service, the subscription and implementation costs of HubSpot may start to make sense (but beware, they can be hefty, you might still save a ton of cash to start with by leveraging other more budget-friendly tools until you grow).
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🤔 What is it? Customer support software that enables businesses to streamline their customer conversations across channels.
👍 Fab because it’s pretty easy to configure, set up and use.
<aside> 💫 SaaSy favourite as it offers a custom portal to be built on top of the helpdesk as a tailored landing page - helps tailor this to a non-IT audience really nicely and quite easily.
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🔽 It’s not so great at some of the user interface and layout stuff, some odd choices made by the design team.
💳 Pricing options:
Free trial offered
Pricing here
🤔 What is it? A cloud-based customer service tool that includes ticketing, self-service options, and customer support features.
👍 Fab because it’s user-friendly, simple and quick.
🔽 It’s not so great as it’s got a really low rating on TrustPilot (but not other review platforms) due to poor reported customer service.
💳 Pricing options: